Now, I’m no mathematical genius but I’m pretty sure that’s 84 minutes. I asked if he asked about the arrival time since it changed from 1:18 pm to 11:54 am. After about a 15 minute wait came back on to let me know that AA’s policy was that regularly only flights with a 90 minute delay or more were eligible and that even the applicable Covid 19 Policy which applied here was for flights OVER an hour- so the one hour change from 10-9 am would not qualify since it was only one hour- not more than an hour. He came back to let me know that AA had a bit of wait and he’d have to put me on hold for 10 minutes. He asked to put me on hold so that he could call AA and find out what my options were. After confirming my account details, I explained that my flight was changed by an hour departure time and over an hour for the arrival time and I wanted to get a complete refund for the cancellation rather than the AA travel credit. There was pretty much no wait, the rep answered after about a minute wait. However, the 25 partner award booking fee and 15 call center booking fee (for awards booked over the phone. Alaska Airlines charges a fee to cancel an award ticket after 24 hours, but you'll get your miles and any taxes paid refunded. HUH? Okay, maybe I’m better off going through Amex. Instead, it will be held in the form of a travel voucher which can be used towards future Southwest flights. Not this time, the rep said the flight time had only changed by 6 minutes. Similarly, Aeromexico is a member of SkyTeam, of which. If this happens to you, you may want to consider filing a chargeback with your credit card. Some TPG Lounge members said it took 4+ months to have their taxes and fees refunded. One consistency, however, is how long it takes to have taxes and fees refunded. You may be able to convert it back into points by contacting Membership Rewards® at 1-800-AXP-EARN (297-3276).” Contacting American Airlines Directlyįirst I tried to contact AA directly through Twitter since I tend to have good luck with them. So, you can transfer Capital One miles to Avianca LifeMiles and redeem them for flights in the US or beyond with United Airlines. Sometimes miles are reinstated instantly sometimes, it takes a few weeks. If your flight is refunded by the airline, then you will receive a credit on your Card statement (in dollars) in the amount equivalent to the refund issued by the airline. If your flight is not refunded or you are issued a credit with the airline, you will not receive the points back in your Membership Rewards® account, nor will you receive a credit on your Card statement in dollars. If you cancel a flight directly with your airline that was booked with Membership Rewards® points (Pay with Points), your cancellation will be handled by the airline in accordance with their policies. “For American Express Travel Bookings using Membership Rewards® points (Pay with Points)
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